We have friendly and approachable staff that are always available to ensure that your experience is as easy as possible and available to assist you where needed. The centre features safe and easy access for our disabled and special needs patrons including:

  • Basement car park lift to ground floor entry
  • Dedicated 15sqm adult change room so that carers/clients can utilise (motorised change bench and hoist)
  • Wheelchair accessible between the indoor and outdoor pool areas
  • UAT’s (universal ambulant/access toilets) throughout the centre


Aquatic Facilities

For safe and easy access for our disabled and special needs patrons our pool areas include:

  • UAT’s (universal ambulant/access toilets)
  • Ramp access for the indoor program pool
  • Ramp Access through the leisure pool to access the Indoor 25m pool
  • Ramp access for the outdoor 25m and 50m pools
  • 2 aquatic “wet chairs” for patrons who require assistance, they can be used to enter pool areas
  • A portable pool hoist which can be used for access into the indoor pools and outdoor 25m pool.
    • Our wet wheelchair can be attached to lift a patron into and out of pool water.
    • Patron will need to bring their own sling 
    • Standard Lifting capacity 200kg
Pool Hoist

Above: Pool & Spa Hoist


Fitness Centre

Our gym floor design allows for easy access to a wide range of state of the art Technogym equipment catering for people with various needs. 


Disability access toilets and change rooms are provided in the facility. These are fitted with duress alarms for emergency assistance.

Lockers are available for special access patrons in the public change area. These lockers are on the lower level allowing special access patrons the ability to access lockers from a wheelchair.


Hearing Loop

A hearing loop is a sound system that transmits sound directly into hearing aids or cochlear implants through a magnetic field. It consists of a loop of wire that generates a magnetic signal that is picked up by the hearing device when it is set to ‘T’ (Telecoil) setting. A hearing loop can help people with hearing loss to hear more clearly in places where there is background noise or poor acoustics.